Effective Date: 01/01/2024

At Baek Dental P.C., we value the trust of our patients. This Statement provides details about our policies and procedures regarding the protection of your information.

Our Core Privacy Principles

• No Selling of Data: We do not sell patient information.

• Restricted Sharing: We do not share patient information with outside persons or companies for unrelated purposes, such as selling their products or services.

• Confidentiality: We do not share patient health information from dental records, insurance applications, or claims with outside parties except for legally authorized purposes.

• Security: We maintain security standards and procedures designed to protect patient information.

• Accountability: We require outside companies that need patient information to protect its confidentiality and prohibit independent use of that data.

• Consistency: Prospective and former patients receive the same protections as existing patients.

Information Collection

We collect and maintain patient information primarily to serve and administer patient relationships. This information is gathered from various sources

• Applications and Forms: Includes names, addresses, dates of birth, phone numbers, social security numbers, and insurance/account numbers.

• Treatment and Transactions: Includes health history, dental records, payment history, and credit history resulting from treatment at Baek Dental or through non-affiliated companies we work with to administer our business.

• Service Interactions: Information collected when you sign up, make purchases, or communicate via text message.

Health Information Confidentiality

We will not disclose health information to anyone without authorization unless permitted or required by law. Access to medical/dental information is restricted to necessary business reasons, including:

• Underwriting and claims payment.

• Fraud prevention and case management.

• Delivery of care and quality assessment.

• Compliance with state and federal requirements.

Disclosures to Outside Parties

We share information outside Baek Dental only for necessary and appropriate business purposes. These parties may include:

• Insurers, benefit administrators, and other healthcare providers.

• Service providers performing tasks on our behalf (e.g., check printing, account statements, and product marketing).

• Government, credit, and collection agencies as required by law to verify identity, collect debts, or respond to court orders.

Text Messaging & Mobile Privacy

• Consent: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

• Exclusion: Text messaging originator opt-in data and consent will not be shared with any third parties.

• Opt-Out: You can opt out of text messages at any time by replying ‘STOP’ or ‘UNSUBSCRIBE’ to the number from which you received the message.

Information Security and Integrity

We take active steps to prevent unauthorized access to your data:

• Technology Updates: We update our technology in accordance with federal and state privacy regulations.

• Internal Controls: We limit employee access to patient information to those with a specific business need.

• Data Integrity: We maintain backup copies of account data, use virus detection software, and upgrade hardware to protect against unauthorized entry.

Changes to These Terms

Baek Dental may update this Privacy Policy to reflect changes in practices or legal requirements. We will notify you by updating the “Last Updated” date at the top of the policy. Significant changes will be communicated via more prominent notice, such as email.

Contact Us

If you have any questions regarding this Privacy Policy, please contact our Compliance Officer:

• Phone: (617) 630-2828

• Email: office@baekdental.com

• Mail: 1400 Centre St, Suite 106, Newton Centre, MA 02459